Terms and Conditions and Privacy Policy
For detailed information, read the full Terms and Conditions and Privacy Policy below. Our Terms provide clarity on orders, shipping, returns, and more, ensuring a transparent and fair shopping experience. The Privacy Policy explains how we collect, use, and protect your personal information, giving you control and peace of mind. Please review the sections below to understand your rights and our commitments.
Terms and conditions
Contact information
For any questions or concerns about these terms, feel free to contact us at:
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Email: info@anedesign.fi
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Phone: +358 44 049 5627
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Address: Metsähiirentie 5, 01800 KLAUKKALA
Acceptance of Terms
By using or purchasing from Ane Design, you agree to comply with these terms and conditions. Please review them carefully before making any transaction.
Orders and Payments
All orders are subject to availability and confirmation. Payment must be made in full before an order is dispatched.
Shipping and Delivery
We aim to ship orders promptly. Delivery times may vary based on location, customs, or other external factors. Shipping costs and times will be calculated at checkout.
Returns and Refunds
If you are unsatisfied with your purchase, you may return it within 14 days of receipt in its original condition. Refunds will be processed after inspection, excluding shipping fees. Personalized or custom-made items are non-returnable.
Product Care
Please follow our care instructions to maintain your jewelry. Ane Design is not responsible for damage resulting from improper care or misuse.
Intellectual Property
All designs, content, and materials provided by Ane Design are the intellectual property of the company and may not be reproduced without permission.
Limitation of Liability
Ane Design is not liable for any indirect or consequential losses arising from product use.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Updates will be effective immediately upon posting on our website.
Privacy policy
Information We Collect
We collect personal information (such as your name, address, email, and payment details) during transactions to fulfill orders, process payments, and enhance customer service.
Use of Information
Your personal information is used to process and deliver your orders, provide customer support, and occasionally send marketing materials with your consent.
Third-Party Sharing
We may share your information with third parties (e.g., payment processors, delivery services) solely to fulfill transactions. We do not sell or share your data for other commercial purposes.
Data Security
We implement secure practices to protect your data from unauthorized access or disclosure. However, no method is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance user experience and gather analytics data. You can disable cookies via browser settings, but some features may not function properly.
User Rights
You have the right to request access to, correction of, or deletion of your personal information. Contact us if you wish to exercise these rights.
Changes to Privacy Policy
This policy may be updated periodically. Any changes will be posted on this page and will take effect immediately.
Contact Information
For any questions regarding our terms, conditions, or privacy policy, please reach out via our contact page.